Product-Loop

Product Loop

Your product is already telling you what to build next.

The teams that win aren't the ones who hear it first — they're the ones who act on it in the same breath. Product Loop puts a Claude skill at every turn of that loop: discover what's worth solving, validate before committing, launch with confidence, measure what landed.

Signal to decision to impact. Hours, not weeks.

Every skill is backed by live data from your Pendo subscription.

Works with Claude Code, the Claude apps, and Cowork.

Community skills, provided as is. These skills are shared by Pendo’s product team under the MIT License. They are not a supported Pendo product, and there is no SLA or warranty. You are responsible for the data you connect and only use sources you are authorized to use.

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Install

Product Loop is a plugin marketplace. Install everything as the product-loop plugin, or one stage as a bundle (see Bundles).

Claude Code (terminal, desktop app, IDE):

/plugin marketplace add pendo-io/Product-Loop
/plugin install product-loop@product-loop

Swap product-loop@product-loop for a bundle, for example product-loop-validate@product-loop. In the desktop app you can also use + > Plugins > Add plugin. Or run ./setup [bundle] from a clone of this repo, which does the same through the claude CLI. Skills load as /product-loop:<skill>, for example /product-loop:pulse.

Claude.ai web and Desktop chat: Customize > Plugins > Add marketplace, then enter pendo-io/Product-Loop. Skills need code execution and file creation turned on.

Cowork: Customize > Plugins > Add marketplace, then enter the GitHub URL of this repo.

One skill only:

• Claude Code: copy the skill's folder to ~/.claude/skills/<skill-name>/, so its SKILL.md sits directly inside it.
• Claude apps: download this repo as a ZIP, re-zip just that skill's folder (with SKILL.md at the top of the folder), and upload it under Customize > Skills.

Then authenticate Pendo once:

/mcp

The plugin's .claude-plugin/plugin.json points the Pendo MCP server at the US host. If your Pendo subscription is in another region, change that URL to your region's host.

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Bundles

Each bundle installs one stage's skills. product-loop installs all of them. Bundles can overlap, and a skill installed by two bundles shows up once.

Bundle	Skills
product-loop	Every skill below
product-loop-monitor	pulse, weekly-prio, feedback-idea-producer, field-qual-producer, support-trends-producer, engineering-progress-producer, competitor-release-producer, digest-composer, daily-digest, feature-validation, product-manager-weekly-update, product-lead-weekly-update
product-loop-uncover	funnel-dropoff-investigator, friction-finder
product-loop-validate	conviction-doc, gtm-scoring, prototype-fidelity
product-loop-launch	feature-creation, release-note-drafter, product-announcement-generator, release-kit
product-loop-measure	launch-watch

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Skills

Monitor

Keep a constant pulse on what's happening.

Skill	What it does
pulse	Weekly product health digest — usage trends, feedback themes, guide performance
weekly-prio	Pull, cluster, and prioritise recent feedback from Pendo Listen — link top themes to backlog ideas
feedback-idea-producer	Daily or weekly digest of what customers are saying: feedback themes typed as bug, request, pain point, or praise, linked to backlog ideas
field-qual-producer	What customers and prospects say about your areas on calls you weren't on, led by themes that recur across accounts
support-trends-producer	Support-ticket themes spiking or fading in your areas, plus tickets waiting on engineering with no linked bug
engineering-progress-producer	What shipped, what's blocked, and what newly broke in your issue tracker (Jira, GitHub Issues, Linear, and others) since the last run
competitor-release-producer	Delta-only read of competitor releases that touch your product areas
digest-composer	Folds the producer skills' output into one short daily digest, one linked sentence per item
daily-digest	Runs your daily skills on their own cadence and posts one digest: what it handled, what needs your OK, what needs you
feature-validation	Checks your feature records are still accurate and brings back only the ones that need a human
product-manager-weekly-update	Drafts a PM's weekly status update from the week's meeting notes, Slack, docs, and owned features
product-lead-weekly-update	Rolls a team's PM updates into one leadership update and flags where they disagree with other sources
bug-radar	Daily scan for emerging bugs and errors before your users report them (coming soon)
usage-watch	Daily usage checker — flag drops, spikes, and anomalies in key features (coming soon)

Uncover

Find the real problems worth solving.

Skill	What it does
funnel-dropoff-investigator	Diagnose where users abandon a flow — funnel metrics, session replays, and qual feedback in one report
friction-finder	Blends rage clicks, drop-off, and qual feedback to surface where users are stuck
theme-scan	Thematic analysis of recent feedback — cluster signals into actionable themes (coming soon)
ticket-dig	Root cause analysis for a support ticket using session replays and devlogs (coming soon)
blast-radius	How many users are affected by a known issue (coming soon)

Validate

Build confidence before you commit.

Skill	What it does
conviction-doc	Draft and stress-test a pre-build conviction doc — evidence, tradeoffs, kill metrics, and a GTM launch score
gtm-scoring	Score a launch across four dimensions (experience, adoption, competitive, enablement) and map it to a GTM tier. The rubric is a basic example to adapt to your own launch process
prototype-fidelity	Build a UI prototype from a screenshot, treating the screenshot as the spec, with an optional usability audit
rice-score	RICE scoring grounded in real Pendo data — reach and impact pulled automatically (coming soon)
idea-rank	Prioritise roadmap ideas by vote volume and customer segment (coming soon)
discovery-invite	Create a Pendo guide that recruits users for discovery interviews (coming soon)

Experiment

Skill	What it does
fake-door	Set up a fake door test — guide, click tracking, and results in one command (coming soon)

Tag

Skill	What it does
tag-new-feature	Tag a new feature in Pendo so everything else can measure it (coming soon)

Launch

Ship with confidence, nothing missed.

Skill	What it does
feature-creation	Turn a conviction doc or feature idea into a feature record by type (Net-new, Enhancement, or Light), with a GTM score and roadmap description where they apply
release-note-drafter	Draft the customer-facing release-note entry for a shipped or shipping change
product-announcement-generator	Draft a short internal launch announcement: why care, who's affected, what's next
release-kit	Write customer-facing launch content: blog, slides, social, FAQs, email, landing page, and in-app guide copy
launch-checklist	End-to-end launch: feature flag, guide, sentiment survey, adoption goal, dashboard (coming soon)

Measure

Know if it landed.

Skill	What it does
launch-watch	Weekly launch health check: adoption curve, guide engagement, funnel, friction, and sentiment, as a shareable dashboard where the surface supports one, otherwise an HTML file or text block
bug-watch	Daily post-launch issue monitor — errors, regressions, support ticket spikes (coming soon)
exec-brief	Exec-ready summary of a launch or feature — one paragraph, the numbers that matter (coming soon)

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How it works

Each skill is a folder with a SKILL.md file. Claude reads it as a slash command and calls the Pendo MCP for live data. No hardcoded queries, no stale exports — everything runs against your subscription in real time.

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Contributing

Built a skill that belongs here? Open a PR. The bar is: does it make product builders faster?

When you add a skill, also add its folder to .claude-plugin/marketplace.json: to the product-loop plugin's skills list, and to the stage bundle it belongs in. A skill missing from that file isn't installed by the plugin.

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MIT License · pendo-io